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Windows is a trademark of Microsoft Corporation. Microsoft Word, Access, and MSDOS are registered trademarks of Microsoft Corporation. Mitchell 1, Mitchell 1 Teamworks SE, ShopKey Professional SE, OnDemand5, Shopkey5,, ,, and trademarks or registered trademarks of Mitchell Repair Information Company, LLC and Snap-on Incorporated. Any unauthorized reproduction, photocopy, or use of the information herein, in whole or in part, without the prior written approval of Mitchell Repair Information Company is prohibited. This document contains confidential and trade secret information of Mitchell Repair Information Company. Customer agrees to indemnify Mitchell Repair Information Company and hold it harmless against all claims and damages, including without limitation, reasonable attorney's fees arising out of the use of this volume, unless such claims or damages result from the infringement of any copyright or other proprietary right of any third party. In no event will Mitchell Repair Information Company be liable for any damages direct or indirect, consequential or compensatory, including, without limitation, lost profits, for any representations, breaches, or defaults arising out of the use of this volume. SPECIFICALLY, NO WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY IS MADE OR TO BE IMPLIED WITH RESPECT TO THIS VOLUME AND ITS CONTENTS.
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6 Chapter 3: Getting Started Overview Starting your Shop Management System Registration Activating Products Chapter 4: Component Overview Shop Management Repair Information Chapter 5: Getting Help Shop Management Detailed Help Repair Information Detail Help Shop Management User Forum Notes:ģ Copyright 2013 Mitchell Repair Information Company, LLC All Rights Reserved DISCLAIMER OF WARRANTIES: Although the information contained within this volume has been obtained from sources generally believed to be reliable, no warranty (expressed or implied) can be made as to its accuracy or completeness, nor is any responsibility assumed by Mitchell Repair Information Company or anyone connected with it for loss or damages suffered through reliance on any information contained in this volume. 5 Host/Server and Workstation Installations.
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4 Chapter 2: Installing Your Shop Management System Software. Mitchell Danielson Street Poway, CAĢ Table of Contents Chapter 1: Setup/Configuration.
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All Rights Reserved.1 Mitchell 1 / ShopKey Shop Management Installation Your guide to install Version 6.5 of Mitchell 1 or ShopKey Shop Management Software.
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How to Make Quick Appointment (48 second video clip).Easy Phone Appointment (60 second video clip).SE Scheduler By Request (30 second video clip).Quick Peek 4 Step Scheduler Setup (30 seconds) Manager SE
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Continue on with Add/Edit Schedule Resources (Step 4).ĭemonstration clips are also provided below for Creating a New Appointment and Entering a New Shop Event (non-customer driven events impacting calendar). Then watch Add/Edit Schedule Statuses (Step 3) to view system entries and how to add your own. Then watch Technicians Setup (Step 2) to see how to configure each technicians hours available. Scheduler Options video (Step 1) should be viewed next to learn how to set ‘Regular Business Hours’, ‘Hours Visible on Schedule’, ‘Auto Adjust Appointment Time, ‘Drop off Time’ and setting up Holidays. Changes made are also remembered for future usage by User profile selected from any SE shop PC. Watch the Scheduler Overview video first (above) to learn about the Scheduler and customization options available. Scheduler may be left open on a 2 nd monitor if available. An appointment editor is used to select existing customers or to provide entry screens for new customers. Scheduler displays an electronic calendar available for service appointments and shop events.